Our Service Approach

At BCP, we strive to build long-term partnerships with our customers to consistently deliver the highest-quality products possible.

Customer service rep

A Smarter Way Forward

We focus on decision making at the plant level to develop a strong understanding of our customers’ needs, address any problems quickly, and adapt to support their business and growth goals.

At every level of our organization, we focus on finding solutions, not just selling products. We know that strong relationships, built on trust, are the key to providing the highest value possible to the customers we serve. For builders, fabricators, rollformers, contractors, and manufacturers of all kinds, we offer flexible, tailored services to meet each customer’s unique needs and specifications.

Our aim is to make doing business easier, faster, and hassle-free for you. That’s why we’ve made significant technology investments to build an IT infrastructure and network that empowers customers and improves service.

Our Capabilities

At BCP we apply a wide range of paint and coatings to various metal substrates, including steel and aluminum.

We provide our customers with industry-leading painted coil and processing solutions, leveraging our vast expertise and global strength. We also offer single-invoice light-gauge painted coils, painted purlins, slit mults, and angle iron.

metal coil

Our Locations

With today’s customers facing rising challenges like freight availability and supplier costs, location has never been more important.

That’s why BCP operates seven strategically located plants across the United States—producing light and heavy gauge products, plus a wide range of processing capabilities—to better serve the construction and consumer markets with enhanced distribution infrastructure and reliable lead times.

CoilTracker

We want to provide easy access and quick answers around managing your inventory and orders.

Our Customer Experience team and CoilTracker are part of the reason people choose to partner with us.

CoilTracker provides real-time access to coil information in all facilities, including:

  • Coil inventories throughout the coating process
  • Online shipping and receiving information
  • Open orders, packing lists, and Bill of Lading
  • Individual coil specifications and status
men working on computers

Our Research and Technology

As a division of BlueScope, we provide localized service backed by the industry-leading research and development (R&D) of a global network.

The BlueScope R&D team consists of nearly 100 scientists, engineers, metallurgists, and coating experts, all focused on driving innovation to ensure painted products achieve the performance requirements our customers need. Our unique network of paint lines, metal coating lines, and steel-making capabilities — coupled with our expert paint chemists — drive consistent improvement in painted metal solutions.

For over half a century, we’ve tested painted products in a multitude of harsh, humid, and high-UV outdoor environments to achieve optimum performance even in challenging marine, industrial, and rural settings.