Customer Resources
Your Partner in Pre-Painted Metal
When it comes to selecting and producing a coatings system built around your needs, you deserve a trusted advisor who makes doing business easier. At BlueScope Coated Products, we take pride in the lasting partnerships we build with customers of all sizes.
CoilTracker
We want to provide easy access and quick answers around managing your inventory and orders.
Our Customer Experience team and CoilTracker are part of the reason people choose to partner with us.
CoilTracker provides real-time access to coil information in all facilities, including:
- Coil inventories throughout the coating process
- Online shipping and receiving information
- Open orders, packing lists, and Bill of Lading
- Individual coil specifications and status
To make doing business easier, faster, and hassle-free for you, we’ve made significant investments to build and support ConnecX, our customer-focused online portal that offers self-service access to powerful tools and capabilities:
- 24/7 account access
- Managing and tracking inventory, orders, and shipments
- Managing shipping releases
- Document access for quotes, invoices, statements, and BOLs
- Timely notifications
- Dashboard metrics to monitor key performance indicators
- Access to real-time inventory information
- Advance shipping notices
Regulations & Compliance
BlueScope Coated Products offers RoHS compliant, chrome-free pretreatments to meet specific customer requirements. We also provide support letters for products stipulating REACH compliance. The aim of REACH is to improve the protection of human health and the environment through the better and earlier identification of the intrinsic properties of chemical substances.
Certificates
These ISO certificates signify the safety, efficiency, and effectiveness of our processes, as well as our alignment with international best practices. Read more to learn about our sites and certifications.